Included Services at Our Organic Farm in South Tyrol
Useful Information for Your Holiday in Val Venosta
Here you will find all included services and booking information relating to your stay in our holiday apartments. Look forward to carefree days in South Tyrol and a relaxing break at the Organic Farm Residence Hausergut.
Included Services
- Accommodation in a modern holiday apartment
- Balcony or terrace with views of Ortler Mountain
- Electricity and heating
- Fully equipped kitchen
- Bread delivery service
- Wi-Fi
- Parking directly at the farm
- Bed linen and towels
- Reschensee Guest Pass
- Garden for guests' use
- Barbecue facilities
Additional services (for a fee):
- Breakfast basket with farm products available on request
- Farm products available for tasting and purchase
- Washing machine and tumble dryer
Reschensee Guest Pass
Upon your arrival, you will receive the Reschensee Guest Pass free of charge, allowing you to enjoy the following benefits:
- Free use of the Vinschgau Valley Railway (Vinschger Bahn) and all other public transportation throughout South Tyrol
- Discounts on cable cars, museums and leisure facilities throughout the region
Reschensee Guest Pass
Booking Information
- The listed prices are per apartment and night for 2 guests, excluding the local tourist tax, based on a stay of 7 nights.
- Each additional guest is charged from €15.00 per night.
- Bookings at Residence Hausergut are possible with a minimum stay of 4 nights in the low season and 7 nights in the high season. Shorter stays are available only upon request and confirmation.
- A final cleaning fee of €40.00 to €60.00 will be charged for the apartments.
Children's Discount
For children staying in the apartment with two adults, the following rates apply:
- Under 2 years: free of charge
- From 2 to 5.99 years: €12.00 per day
- From 6 to 14.99 years: €15.00 per day
Pets
Dogs and other pets are not permitted, as our organic farm is home to a variety of animals. Thank you for your understanding.
Local Tourist Tax
The local tourist tax introduced in South Tyrol on 1 January 2014 is charged per guest and overnight stay. The amount depends on the accommodation category. At our property, the tax ranges from €3.30 to €3.80 per person per night. Children under 14 years of age are exempt. The tourist tax is payable upon departure and is shown separately on the invoice.
Deposit
Your booking becomes valid once the required deposit has been transferred to our bank account. Further information can be found in your individual holiday offer. The rental agreement enters into force once the agreed deposit has been paid as confirmation of the booking.
BANK DETAILS
Volksbank Branch Malles
HAUSER ANDREAS
IBAN IT44 E058 5658 5400 4657 1449 574
SWIFT/BIC BPAAIT2B046
Cancellation Policy
According to Article 1382 of the Italian Civil Code, there is no statutory right of withdrawal under the Italian Consumer Protection Code. Nevertheless, we offer the following cancellation terms:
- Up to 3 months before arrival: free cancellation (excluding the deposit already paid)
- From 3 months to 6 weeks before arrival: 50% of the total booking amount
- From 6 weeks to 2 weeks before arrival: 80% of the total booking amount
- Less than 2 weeks before arrival: 100% of the total booking amount
The deposit paid is non-refundable in the event of cancellation. In the event of a no-show or early departure, the full booking amount will be charged. Please inform us as early as possible if you are unable to travel.
We recommend taking out travel cancellation insurance.
Frequently Asked Questions
All the information for your holiday at the organic farm in Val Venosta
Are the stated prices per person or per holiday apartment?
The stated prices are per holiday apartment per night for 2 people, excluding the local tax, for a stay of 7 nights. For each additional person, we charge from €15.00 per night
What services are included in the price?
The price of your stay at Residence Hausergut includes a free bread roll service, bed linen and towels, electricity and heating, free Wi-Fi throughout the house, use of the bicycle garage, the on-site playground, and your parking space directly at the accommodation. In addition, you can order a breakfast basket with our farm-produced products for an extra charge.
Are there benefits for direct bookings?
Yes, if you book directly with us, you enjoy exclusive benefits and our best service:
- Best price guarantee: You always book at the best available price with no hidden fees.
- Maximum flexibility: We adapt arrival, stay, and individual extras flexibly to your wishes.
- Personal advice: From the first inquiry to departure, we plan your holiday together with you.
- Exclusive offers: Certain packages or apartment categories are only available when booking directly.
What are the cancellation conditions for a booking?
At Residence Hausergut, the following cancellation conditions apply:
- Up to 3 months before arrival: free cancellation (except for the deposit already paid)
- 3 months to 6 weeks before arrival: 50% of the total price
- 6 weeks to 2 weeks before arrival: 80% of the total price
- Less than 2 weeks before arrival: 100% of the total price
- The deposit paid is non-refundable in case of cancellation.
In case of no-show or early departure, the full booking amount will be charged. Please inform us in good time if you are unable to travel.
We recommend taking out travel cancellation insurance
Is a deposit required?
Yes, to confirm your booking, a deposit payment via bank transfer is required. You will receive further information about this in your individual holiday offer
How much is the local tax per person per night?
The local tax is €3.80 (3 stars) and €3.30 (2 stars) per person per night (from 14 years of age) and is charged separately on site.
Which payment methods are accepted on site?
On site, you can settle your bill in cash or via online bank transfer.
Is there a fixed arrival and departure day??
No, you can plan your arrival and departure flexibly; arrival is possible on any day. During the high season, we prefer arrivals and departures on Saturdays and Sundays. Please note that check-in on Sundays is only possible by prior arrangement or from 6:00 PM onwards. Please let us know your expected arrival time.
Is there a minimum length of stay
Yes, at Residence Hausergut a minimum stay of 4 nights is required in the low season and 7 nights in the high season. Shorter stays are only possible on request and by prior arrangement. Please contact us for this.
Can an existing booking be changed afterwards?
Is the residence suitable for groups?
Yes, we are also happy to accommodate small groups at Residence Hausergut. Please contact us for an individual offer.
Are dogs or pets allowed on the organic farm?
No, dogs and other pets are not allowed at Residence Hausergut organic farm due to our own farm animals. Thank you for your understanding
Can surprises for special occasions (e.g. cake or flowers) be arranged?
Is there a laundry and ironing service?
Yes, upon request and for a fee we offer a laundry service and we are also happy to provide an ironing board and iron.
